Since the motherboard firmware is a different per manufacturer and even per-device model, check the manufacturer support website for more specific instructions. Access the computer's Basic Input Output System (BIOS) or Unified Extensible Firmware Interface (UEFI), and make sure the firmware detects the storage.Connect the drive to another computer to determine whether the problem is not the device.When checking the internal components, power off and unplug the computer before beginning the process.
If you use a USB hub, connect the drive directly to the computer.
